6000 University Ave, Suite 350, West Des Moines, Iowa, 50266
This clinic is highly regarded for its medical expertise, with many patients praising the doctors for their skill and compassionate care. However, there are recurring complaints about administrative issues, including long wait times, billing errors, and poor communication from the front desk. It's a place where the clinical care is excellent, but the administrative experience can be a significant source of frustration.
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Always double-check your billing statements and confirm if follow-up visits are covered before you go.
✓ What Works Well
✗ Areas to Improve
Great medical care, but the billing is a nightmare.
Professional and kind, but the wait is long.
Excellent doctors, but the front desk needs work.