iRestore Stl
2331A Old Collinsville Rd, Belleville, Illinois, 62221
iRestore Stl is widely praised for its high-quality roofing work and ability to navigate insurance claims effectively. Many customers appreciate the professionalism of the crew and the thorough cleanup after jobs. However, there are notable complaints regarding communication, scheduling delays, and a perceived lack of interest in smaller repair jobs. When they deliver, they are seen as top-tier, but consistency in service remains a point of contention.
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Be clear about the scope of your project; they prioritize full roof replacements over minor repairs.
✓ What Works Well
- Excellent roofing craftsmanship
- Strong insurance claim assistance
- Thorough site cleanup
✗ Areas to Improve
- Inconsistent communication
- Reluctance to take on smaller repairs
- Scheduling delays
- Do you handle insurance claims?
- Can you fix a small roof leak?
They redefined what outstanding service looks like.
The crew left no trash behind.
Communication was poor for smaller projects.
- Category Home Services
- City Belleville
- State Illinois
- Postcode 62221
- Country United States
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