809 East Ridge Road, Rochester, New York, 14621
This practice is deeply divided. Many parents love the doctors, citing their compassion and expertise. Conversely, a significant number of reviews highlight extremely rude administrative staff, poor communication, and unethical billing practices. It is a practice where the clinical care is often overshadowed by the office environment.
If you have concerns about billing or scheduling, document everything and communicate via the portal.
✓ What Works Well
✗ Areas to Improve
Love the doctors, hate the front desk.
Great care, but the office management is a mess.
Very dismissive staff.