Irwin Automotive Group
59 Bisson Ave, Laconia, New Hampshire, 03246
Irwin Automotive Group has a very mixed reputation. Many customers praise the sales team, especially Nicole, Seamus, and Kevin, for their professionalism, transparency, and pressure-free approach. These clients often report a seamless and enjoyable buying experience. However, there are numerous and serious complaints regarding poor communication, deceptive sales tactics, and issues with the service department. Some customers feel misled or ignored, suggesting that the experience can vary significantly depending on the salesperson and the specific situation.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are interested in a vehicle, confirm its availability and get all terms in writing before driving a long distance.
✓ What Works Well
- Professional and knowledgeable sales staff
- Pressure-free buying experience
- Good selection of vehicles
✗ Areas to Improve
- Deceptive sales tactics
- Poor communication and follow-up
- Issues with service department quality
- Is the vehicle I'm interested in actually available?
- Why was my credit pulled without permission?
Nicole was amazing, but the dealership tactics are questionable.
Great sales experience, but service is a nightmare.
Hit or miss experience depending on who you work with.
- Category Automobile
- City Laconia
- State New Hampshire
- Postcode 03246
- Country United States
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