Isaacs & Isaacs Personal Injury Lawyers
1112 S Hwy 27, Suite G, Somerset, Kentucky, 42501
The firm is highly regarded for its intake process, with many clients praising the kindness and patience of the staff, particularly Tracie. Clients feel heard and supported during the initial stages of their personal injury cases. While the firm is seen as professional and helpful, some users noted difficulty with communication or follow-up in certain instances. Overall, it is a well-regarded firm for those seeking initial guidance.
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The firm's intake specialists are highly trained to provide emotional support, which is a major highlight for new clients.
✓ What Works Well
- Kind and patient intake staff
- Professional and knowledgeable
- Easy to understand process
✗ Areas to Improve
- Occasional communication gaps
- Some users find the process confusing
- Mixed feedback on follow-up
- Do I have a case?
- How do I start the process?
Tracie was so helpful and kind.
They made the process easy to understand.
Very professional and caring.
- Category Professional Services
- City Somerset
- State Kentucky
- Postcode 42501
- Country United States
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