2400 S Isabella Rd, Mt Pleasant, Michigan, 48858
This credit union has a very divided reputation. Many members love the friendly, hometown service and feel like family. However, a significant number of reviews highlight major frustrations with rude staff, poor communication, and issues with account security and loans. It seems like a place where your experience can be great or terrible depending on who you talk to.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, try to speak with a manager directly.
✓ What Works Well
✗ Areas to Improve
Great if you get the right person.
Communication needs a major overhaul.
Feels like a small-town bank.