Island Insurance Hawaii
828 Fort Street Mall, Suite 200, Honolulu, Hawaii, 96813
Island Insurance Hawaii receives highly polarized reviews. While some clients appreciate the local service and competitive rates, a significant number of reviewers report major frustrations with the claims process, poor communication, and perceived unprofessionalism. The agency seems to struggle with consistency, leading to a mix of very positive and very negative experiences.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clients often find more success by working with specific, highly-rated agents rather than relying on the general claims department.
✓ What Works Well
- Competitive local rates
- Some agents are very helpful and friendly
- Convenient online options
✗ Areas to Improve
- Significant issues with claims handling
- Poor communication and responsiveness
- Reports of unprofessional behavior
- Is it easy to file a claim?
- Why is it hard to reach an agent?
The claims process was incredibly frustrating.
Walter was very friendly and helpful.
Communication is often lacking or non-existent.
- Category Financial Services
- City Honolulu
- State Hawaii
- Postcode 96813
- Country United States
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