Island Optometry
2419 Commercial Ave, Anacortes, Washington, 98221
Patients generally praise the clinical expertise of the doctors, but there is a recurring theme of frustration with the front desk staff. Many feel the administrative side is rude or unhelpful, which detracts from the otherwise high-quality eye care. It is a solid choice for medical needs, provided you can navigate the front office.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Call ahead to confirm your insurance status, as they have recently changed some network participations.
✓ What Works Well
- Excellent clinical care
- Modern technology
- Helpful optical department
✗ Areas to Improve
- Rude front desk staff
- Billing transparency issues
- Difficult to reach by phone
- Are you accepting new patients?
- Do you take my insurance?
Dr. Ayers is superb.
Front desk needs a lesson in customer service.
Great frame selection.
- Category Health & Medical
- City Anacortes
- State Washington
- Postcode 98221
- Country United States
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