Island Tech II Auto Repairs
135 Morningstar Rd, Staten Island, New York, 10303
Island Tech II Auto Repairs is a polarizing shop. Many long-term customers praise Scott and his team for their expertise, honesty, and professional service. However, there are significant reports of rude, arrogant, and unprofessional behavior, particularly from the front desk staff. While the quality of work is often highly rated, the customer service experience seems to be a major point of contention for many.
We analyze 69 public reviews for Island Tech II Auto Repairs using our data models and filter out spam to highlight only authentic feedback.
Be prepared for a very professional, no-nonsense environment; they value efficiency and precision.
✓ What Works Well
- Expert and knowledgeable mechanics
- High-quality work
- Professional and clean shop
✗ Areas to Improve
- Reports of rude and arrogant staff
- Inconsistent customer service
- Some concerns about pricing
- Do they handle all car makes?
- Is it better to make an appointment?
- Are they honest about repairs?
Scott is very knowledgeable.
Some feel the staff is condescending.
Great for routine maintenance.
- Category Automobile
- City Staten Island
- State New York
- Postcode 10303
- Country United States
