iSmile Orthodontics - Waterbury
464 Reidville Dr, Ste A4, Waterbury, Connecticut, 06705
Patients consistently rave about the warm, welcoming atmosphere at this office. The staff, particularly Reneisha, Justyna, and Jasmine, receive high praise for their kindness and ability to put nervous patients at ease. While most experiences are smooth and professional, a few users noted frustrations with billing and scheduling conflicts. Overall, it is a go-to spot for families seeking a stress-free orthodontic experience.
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The staff is highly accommodating for same-day requests if you call early in the morning.
✓ What Works Well
- Extremely friendly and welcoming staff
- Great with children and special needs patients
- Clean and professional environment
✗ Areas to Improve
- Occasional billing disputes
- Scheduling and wait time issues
- Strict contract policies
- Can I get a same-day appointment?
- Do you accept my insurance?
Staff makes you feel like family
Very gentle with braces adjustments
Efficient and speedy booking
- Category Health & Medical
- City Waterbury
- State Connecticut
- Postcode 06705
- Country United States
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