Health & Medical · Hospital

IU Health Ball Memorial Hospital

2401 W University Ave, N/A, Muncie, Indiana, 47303

Google Maps Updated: 14 May 2026
Authenticity Score: 68/100
About

This hospital receives highly polarized reviews. Many patients have had excellent experiences with specific doctors and nurses, praising their compassion and skill. However, there is a significant number of complaints regarding long wait times, poor communication, and perceived lack of empathy from some staff members. It seems to be a facility where the quality of care can vary greatly depending on the department and the shift.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

If you have a non-emergency issue, consider urgent care or another facility to avoid long ER wait times.

Full-service hospital
Valet parking available
Pros & Cons

✓ What Works Well

  • Some excellent and compassionate doctors
  • Clean and modern facilities
  • Good surgical outcomes for some

✗ Areas to Improve

  • Extremely long wait times in ER
  • Poor communication and follow-up
  • Inconsistent staff empathy
Frequently Asked Questions
  • How long is the wait in the ER?
  • Can I get a second opinion?
  • Why was I discharged so quickly?
User Feedback

Hit or miss depending on the staff.

ER wait times are unacceptable.

Some nurses are angels, others are not.

Location Details
Street: 2401 W University Ave, N/A
Neighborhood: N/A
City: Muncie
State: Indiana
Postcode: 47303
Country: United States
Location
2401 W University Ave, Muncie, IN 47303
Quick Info
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