Financial Services · Insurance Agency

Ivan Henderson - State Farm Insurance Agent

8158 Telegraph Rd, Severn, Maryland, 21144

Google Maps Updated: 14 May 2026
Authenticity Score: 95/100
About

This agency is a local favorite, with many clients staying for decades. The team is consistently described as professional, compassionate, and highly knowledgeable. They are known for treating clients like family and providing clear, detailed explanations of insurance products. While there are a few isolated complaints about responsiveness, the vast majority of feedback is glowing, highlighting their integrity and dedication to client needs.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
15
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 90/100
Staff Helpfulness 95/100
Pro Tip

Ask for Valerie; she is frequently cited as a standout for her patience and knowledge.

Decades of local service
High client retention
Pros & Cons

✓ What Works Well

  • Deep industry knowledge and integrity
  • Excellent, family-oriented customer service
  • Highly responsive and proactive

✗ Areas to Improve

  • Occasional communication delays
  • Some frustration with administrative processes
  • Isolated reports of policy errors
Frequently Asked Questions
  • How do I get a tailored policy for my specific needs?
  • Is it easy to switch to this agency?
User Feedback

They treat you like family, not a number.

Honest and transparent advice.

The best in the region.

Location Details
Street: 8158 Telegraph Rd
Neighborhood: Severn
City: Severn
State: Maryland
Postcode: 21144
Country: United States
Location
8158 Telegraph Rd, Severn, MD 21144
Quick Info
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