175 N Broadway, South Amboy, New Jersey, 08879
Parents generally love the medical staff and doctors, often highlighting the thorough care and friendly bedside manner. However, the office is plagued by significant administrative and billing issues that frustrate many families. Long wait times and difficulty reaching the office are common complaints. While the clinical care is top-notch, the back-office operations are a major pain point.
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Always keep physical receipts for copays, as the billing system often loses track of payments.
✓ What Works Well
✗ Areas to Improve
Great doctors but the billing department is a nightmare.
Staff is sweet, but the wait times are way too long.
Clinical care is spot on, but administrative dysfunction is real.