2904 Greenbriar Dr, Springfield, Illinois, 62704
Dr. Cross is highly regarded for his surgical skill and gentle approach, with many patients reporting painless procedures and excellent healing. The clinical team is consistently praised for being informative and professional. However, some patients have expressed frustration regarding insurance transparency and post-procedure communication, suggesting that patients should clarify costs and pain management plans upfront.
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Confirm all insurance coverage in writing before your surgery date to avoid unexpected out-of-pocket costs.
✓ What Works Well
✗ Areas to Improve
Dr. Cross is a master of his craft.
Great results, but get the insurance details in writing.
Very professional and thorough care.