Automobile · General Auto Repair

J & L Auto Services

610 Madison Ave, Memphis, Tennessee, 38103

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

J & L Auto Services is a long-standing, family-owned shop with a very loyal customer base. Many praise the owners for their honesty, fair pricing, and professional work. However, they are currently not accepting new customers, which has led to some frustration. There are a few negative reviews regarding repair quality and pricing, but the overall sentiment is that they are one of the best shops in Memphis.

Our Review Process
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Most Relevant
16
Newest
20
Highest rating
16
Lowest rating

We analyze 72 public reviews for J & L Auto Services using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 85/100
Pro Tip

They are currently not accepting new customers; check back periodically or look for a referral.

Family-owned and operated
High customer loyalty
Pros & Cons

✓ What Works Well

  • Honest and trustworthy owners
  • Fair and reasonable pricing
  • Professional and knowledgeable work

✗ Areas to Improve

  • Not accepting new customers
  • Some reports of poor repair outcomes
  • Occasional disputes over pricing
Frequently Asked Questions
  • Why aren't they accepting new customers?
  • Are they really as good as people say?
  • Do they handle major engine work?
User Feedback

Best shop in Memphis, hands down.

They are honest and don't try to upsell.

Disappointed they aren't taking new customers.