J. RICHARD LILLY, M.D., SHAARON R. TOWNS, M.D., AND ASSOCIATES, P.C.
5804 Baltimore Ave, Hyattsville, Maryland, 20781
This practice faces significant criticism regarding long wait times, administrative disorganization, and perceived lack of professionalism from some staff. While some long-term patients appreciate the convenience and specific providers, many others report feeling dismissed or mistreated, leading to a decline in overall satisfaction.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you visit, plan for a significant wait and be prepared to follow up on your own lab results.
✓ What Works Well
- Convenient hours
- Some long-term patient loyalty
- Specific providers are well-liked
✗ Areas to Improve
- Excessive wait times
- Poor administrative communication
- Staff professionalism issues
- Why are wait times so long?
- How do I get my lab results?
Zero respect for your time
Office is unorganized
Some doctors are great, others are rude
- Category Health & Medical
- City Hyattsville
- State Maryland
- Postcode 20781
- Country United States
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