J. Todd Carruthers, MD
1120 Raintree Cir, Suite 210, Allen, Texas, 75013
Dr. Carruthers is generally well-regarded by long-term patients for his direct, thorough, and compassionate care. However, the practice faces significant criticism regarding administrative accessibility. Many patients report extreme difficulty reaching the office by phone, long wait times for appointments, and frustration with billing practices. The office staff's responsiveness is a recurring pain point.
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Use the patient portal for all non-urgent communication to avoid phone issues.
✓ What Works Well
- Thorough and direct care
- Compassionate bedside manner
- Responsive to urgent needs
✗ Areas to Improve
- Extremely difficult to reach by phone
- Administrative disorganization
- Billing transparency issues
- Why is it so hard to get an appointment?
- How do I get a referral processed?
Dr. Carruthers is great, but the office staff is impossible to reach.
I feel well-cared for when I finally get an appointment.
The billing department is very frustrating.
- Category Health & Medical
- City Allen
- State Texas
- Postcode 75013
- Country United States
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