Automobile · Dealership Service Center

Jack Hanania Chevrolet Service Center

2255 U.S. Rte 1, St. Augustine, Florida, 32086

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

This service center is highly polarizing. While some customers have great experiences with specific advisors, there is a significant number of complaints regarding poor communication, high diagnostic fees, and mechanical errors. Several users reported damage to their vehicles after service, and others felt they were being overcharged or taken advantage of. It is a place where the quality of service seems to vary wildly, making it a risky choice for some.

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Highest rating
18
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We analyze 74 public reviews for Jack Hanania Chevrolet Service Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 40/100
Pro Tip

Always get a second opinion for major repairs and confirm all costs upfront.

Warranty Work
General Maintenance
Pros & Cons

✓ What Works Well

  • Some staff are very helpful and professional
  • Good communication from specific advisors
  • Convenient location

✗ Areas to Improve

  • High diagnostic fees
  • Reports of mechanical damage post-service
  • Poor communication and long wait times
Frequently Asked Questions
  • Why is the diagnostic fee so high?
  • Can I get a loaner vehicle?
  • Why was my car returned in worse condition?
User Feedback

Mixed reviews on staff professionalism.

Significant concerns about pricing and honesty.

Some customers feel ignored or misled.