Food & Beverage · Fast Food
Jack in the Box
13620 Hwy 6, Santa Fe, Texas, 77517
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Updated: 18 May 2026
Authenticity Score: 65/100
About
This Jack in the Box is struggling. Reviews are heavily skewed toward negative experiences, citing long waits, rude staff, and incorrect orders. While a few customers have had good experiences with specific employees, the overall reputation is poor. Many locals are eagerly awaiting other fast-food options in the area.
Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating
We analyze 70 public reviews for Jack in the Box using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
55/100
Pro Tip
Check your order thoroughly before driving away.
24/7 service
Drive-thru
Pros & Cons
✓ What Works Well
- Open 24 hours
- Some friendly staff members
- Quick meal option
✗ Areas to Improve
- Rude service
- Frequent order errors
- Long wait times
Frequently Asked Questions
- Why is the service so bad?
- Are they always out of items?
- Is the lobby open?
User Feedback
Needs new management
Check your bag before leaving
Avoid if possible
Quick Info
- Category Food & Beverage
- Neighborhood Santa Fe
- City Santa Fe
- State Texas
- Postcode 77517
- Country United States
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