Jack Smith's Transmission & Automotive Service
240 Biltmore Ave, Asheville, North Carolina, 28801
Jack Smith's is highly valued for its honesty and integrity, with many customers noting that the shop will recommend against unnecessary repairs. The staff is described as professional, friendly, and very knowledgeable. While the vast majority of reviews are positive, there have been some concerns regarding warranty coverage after a business transition and occasional pricing disputes. Overall, it remains a trusted local institution.
We analyze 70 public reviews for Jack Smith's Transmission & Automotive Service using our data models and filter out spam to highlight only authentic feedback.
They are known for being very honest about what repairs are actually needed, often saving customers from unnecessary costs.
✓ What Works Well
- Honest and trustworthy
- Professional and friendly staff
- Fair and transparent pricing
✗ Areas to Improve
- Warranty issues after ownership change
- Occasional pricing concerns
- Busy shop can lead to delays
- Do you offer free diagnostics?
- How long is the warranty on transmission work?
- Can you help with extended warranties?
They saved me money by not doing unnecessary work
Very accommodating for emergencies
Straightforward and professional
- Category Automobile
- Neighborhood Asheville
- City Asheville
- State North Carolina
- Postcode 28801
- Country United States
