Automobile · Used Car Sales & Service

Jack's Auto Sales & Service

2189 W Harrisburg Pike, Middletown, Pennsylvania, 17057

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Jack's is a long-standing family business that many locals trust for both buying used cars and getting them serviced. The general sentiment is very positive, with many customers highlighting the honest, moral, and professional approach of the owners. However, there have been some recent complaints regarding unprofessional behavior from specific staff members, which has left some customers feeling uncomfortable. Overall, it remains a highly recommended spot for those looking for a family-run feel.

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Highest rating
9
Lowest rating

We analyze 67 public reviews for Jack's Auto Sales & Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 85/100
Pro Tip

They are a family-run business with a strong code of ethics; they often suggest cheaper alternatives if available.

Used car sales
Family-owned
Pros & Cons

✓ What Works Well

  • Family-owned and honest
  • High-quality used vehicles
  • Great service department

✗ Areas to Improve

  • Reports of unprofessional staff behavior
  • Can be busy with long wait times
  • Some concerns about customer interactions
Frequently Asked Questions
  • Do they offer warranties on used cars?
  • Is it a good place for a first-time buyer?
  • Are they open for walk-in service?
User Feedback

Best used car buying experience

They treat you like family

Honest brokers for decades