Jackson Eye Associates
1026 Baptist Cir, Suite 100, Madison, Mississippi, 39110
The clinical care at Jackson Eye Associates is generally viewed as high quality, with many patients praising the surgical outcomes and the expertise of doctors like Dr. Smith and Dr. Kosko. However, the practice suffers from severe administrative issues, including poor billing communication, long wait times, and a lack of transparency regarding fees. Many patients feel the staff is disorganized and sometimes rude, which significantly detracts from the medical experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a full breakdown of all potential fees, including refraction tests, before your exam starts.
✓ What Works Well
- Skilled surgeons
- Clean and modern facility
- Good pediatric care
✗ Areas to Improve
- Incompetent billing department
- Excessive wait times
- Poor communication regarding office moves
- Why was I charged for a refraction test without warning?
- How can I get a copy of my prescription?
- Why are the wait times so long?
Great doctors, but the office staff is a nightmare.
Billing is a mess and they don't answer the phone.
Dr. Smith saved my mom's life, but the admin side is pathetic.
- Category Health & Medical
- City Madison
- State Mississippi
- Postcode 39110
- Country United States
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