1026 Baptist Cir, Suite 100, Madison, Mississippi, 39110
The clinical care at Jackson Eye Associates is generally viewed as high quality, with many patients praising the surgical outcomes and the expertise of doctors like Dr. Smith and Dr. Kosko. However, the practice suffers from severe administrative issues, including poor billing communication, long wait times, and a lack of transparency regarding fees. Many patients feel the staff is disorganized and sometimes rude, which significantly detracts from the medical experience.
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Ask for a full breakdown of all potential fees, including refraction tests, before your exam starts.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
Billing is a mess and they don't answer the phone.
Dr. Smith saved my mom's life, but the admin side is pathetic.