Jackson Hewitt Tax Service
Financial Services · Tax Preparation

Jackson Hewitt Tax Service

10300 Industrial Blvd, Covington, Georgia, 30014

Google Maps Updated: 19 May 2026
Authenticity Score: 90/100
About

Jackson Hewitt in Covington is highly praised for its tax preparers, especially Cathy Jenkins, who is described as knowledgeable, professional, and very helpful. Customers appreciate the clear explanations and the stress-free experience. While there are a few complaints about missed appointments, the overall sentiment is very positive.

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We analyze 73 public reviews for Jackson Hewitt Tax Service using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 92/100
Staff Helpfulness 95/100
Pro Tip

Ask for Cathy Jenkins if you want a highly recommended tax preparer.

Tax preparation
Advance loans
Pros & Cons

✓ What Works Well

  • Knowledgeable and professional staff
  • Stress-free experience
  • Clear explanations

✗ Areas to Improve

  • Occasional missed appointments
  • Wait times can vary
Frequently Asked Questions
  • How do I make an appointment?
  • Is the staff knowledgeable?
  • How long does it take?
User Feedback

Cathy Jenkins is amazing!

The process was quick and simple.

Very professional and helpful.