Financial Services · Tax Preparation

Jackson Hewitt Tax Service

1283 S Dorset Rd, Troy, Ohio, 45373

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Jackson Hewitt in Troy has a very polarized reputation. Many clients praise specific preparers like Abby for being knowledgeable, fast, and helpful. However, a significant number of negative reviews highlight issues with high pricing, poor communication, and errors in tax filings. Some customers feel the service is overpriced and the staff is under-trained, leading to frustration and financial stress.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
16
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 65/100
Pro Tip

Call ahead to confirm pricing before booking your appointment.

Tax prep
Variable pricing
Pros & Cons

✓ What Works Well

  • Some preparers are very knowledgeable
  • Fast service for some clients
  • Helpful with complex tax situations

✗ Areas to Improve

  • High and inconsistent pricing
  • Poor communication and follow-up
  • Errors in tax filings reported
Frequently Asked Questions
  • What are your tax preparation fees?
  • Can you help with school taxes?
User Feedback

Abby was wonderful and very efficient.

The pricing was much higher than expected.

They made a mistake on my return that cost me money.

Location Details
Street: 1283 S Dorset Rd
Neighborhood: Troy
City: Troy
State: Ohio
Postcode: 45373
Country: United States
Location
1283 S Dorset Rd, Troy, OH 45373
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.