1283 S Dorset Rd, Troy, Ohio, 45373
Jackson Hewitt in Troy has a very polarized reputation. Many clients praise specific preparers like Abby for being knowledgeable, fast, and helpful. However, a significant number of negative reviews highlight issues with high pricing, poor communication, and errors in tax filings. Some customers feel the service is overpriced and the staff is under-trained, leading to frustration and financial stress.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Call ahead to confirm pricing before booking your appointment.
✓ What Works Well
✗ Areas to Improve
Abby was wonderful and very efficient.
The pricing was much higher than expected.
They made a mistake on my return that cost me money.