Financial Services · Tax Preparation

Jackson Hewitt Tax Service

191 Wakefield St, Rochester, New Hampshire, 03867

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

Customers generally love the personalized service, especially from Dawn, who is frequently praised for being knowledgeable and patient. While many find the process smooth and stress-free, there are notable complaints regarding high fees and occasional unprofessionalism from other staff members. It is a bit of a hit-or-miss experience depending on who you get. Overall, long-time clients seem very satisfied with the reliability. Just keep an eye on your documents and speak up if you feel uncomfortable.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
17
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 78/100
Staff Helpfulness 82/100
Pro Tip

Request a specific tax preparer by name based on recent reviews to ensure a smooth experience.

Appointment based
High repeat customer rate
Pros & Cons

✓ What Works Well

  • Knowledgeable staff
  • Stress-free process
  • Friendly atmosphere

✗ Areas to Improve

  • Expensive fees
  • Inconsistent staff quality
  • Occasional rude service
Frequently Asked Questions
  • Can I get an estimate before booking?
  • Who is the best tax preparer to ask for?
User Feedback

Dawn is a total rockstar.

Fees can be a bit steep.

Make sure to request a specific preparer.

Location Details
Street: 191 Wakefield St
City: Rochester
State: New Hampshire
Postcode: 03867
Country: United States
Location
191 Wakefield St, Rochester, NH 03867
Quick Info
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