Personal Care · Nail Salon

Jackson Nails Salon

1805 W Broadway, Louisville, Kentucky, 40203

Google Maps Updated: 18 May 2026
Authenticity Score: 62/100
About

Jackson Nails has a very loyal following, especially for Julie and Ricky, who have been there for years. Regulars love the service and the friendly, family-like atmosphere. However, there are frequent complaints about long wait times, cleanliness issues, and some staff being rude or dismissive. It is definitely a place where your experience can vary wildly depending on who you see and how busy they are.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
17
Lowest rating

We analyze 70 public reviews for Jackson Nails Salon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 55/100
Pro Tip

Avoid the first of the month and Friday afternoons if you want to avoid the crowds.

Family-owned
Affordable pricing
Pros & Cons

✓ What Works Well

  • Long-term loyal staff
  • Affordable prices
  • Good quality for regulars

✗ Areas to Improve

  • Long wait times
  • Cleanliness concerns
  • Inconsistent customer service
Frequently Asked Questions
  • Do they take appointments?
  • Is it clean?
  • Are they good with pedicures?
User Feedback

Julie is a perfectionist.

Be prepared to wait.

Not the place for a luxury experience.