Jacksonville Beach Dermatology
1361 13th Ave S, Ste 180, Jacksonville Beach, Florida, 32250
Patients generally love the clinical care and find the providers knowledgeable and kind. The office staff gets mixed reviews, with some finding them efficient while others struggle with the call center and billing communication. Wait times are usually short, making it a solid spot for skin care. A few folks had issues with follow-up, but most feel well-cared for.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent concern, try to get a direct email or portal message through to the clinical team rather than relying on the general call center.
✓ What Works Well
- Professional and knowledgeable providers
- Short wait times
- Compassionate care
✗ Areas to Improve
- Difficult call center experience
- Billing communication issues
- Occasional staff rudeness
- How do I reach a real person instead of the call center?
- Is the patient portal actually monitored?
The medical team is top-notch and makes you feel at ease.
The phone system is a major headache.
Billing department needs to get their act together.
- Category Health & Medical
- City Jacksonville Beach
- State Florida
- Postcode 32250
- Country United States
readers daily.