Jacksonville Orthopaedic Institute- San Marco
1325 San Marco Blvd, Suite 200, Jacksonville, Florida, 32207
Patients are split on their experience here. Many praise the doctors for their deep expertise and ability to provide relief, while others feel frustrated by the administrative side. Long wait times and poor phone communication are common complaints. Some feel the front desk staff can be dismissive, which takes away from the quality of care. Overall, it is a place where the medical skill is top-notch, but the office flow needs work.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Try to schedule your appointments for the very first slot of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
- Highly skilled orthopedic surgeons
- Effective treatment plans
- Friendly and helpful clinical staff
✗ Areas to Improve
- Extremely long wait times
- Poor phone communication
- Frustrating scheduling process
- Why is it so hard to reach someone by phone?
- Are the wait times always this long?
Doctors know their stuff but the office is a mess.
Great care once you actually get in the room.
Front desk needs a serious attitude check.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32207
- Country United States
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