Jake's Auto
Automobile · General Auto Repair

Jake's Auto

108 Last Cast Dr, Benson, North Carolina, 27504

Google Maps Updated: 19 May 2026
Authenticity Score: 86/100
About

Jake's Auto is widely celebrated for its honesty, fair pricing, and willingness to help travelers in a pinch. Many customers appreciate that the mechanics don't try to upsell unnecessary services. While there are a few negative reports regarding communication and parts warranties, the majority of the community considers them a highly reliable and trustworthy shop.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
15
Lowest rating

We analyze 70 public reviews for Jake's Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 82/100
Transparency 80/100
Pro Tip

If you are bringing your own parts, clarify the warranty policy before the work begins.

Performance builds
Emergency towing
Pros & Cons

✓ What Works Well

  • Honest, no-upsell policy
  • Great for emergency repairs
  • Fair and competitive pricing

✗ Areas to Improve

  • Communication issues on long repairs
  • Limited warranty on customer-supplied parts
  • Occasional scheduling conflicts
Frequently Asked Questions
  • Do you work on performance engines?
  • Can you help with emergency roadside issues?
  • Are you open on weekends?
User Feedback

They told me I didn't need a repair, just a cleaner.

They saved my trip when my alternator died.

They didn't call me back with updates.