Automobile · Car Dealership

James Chrysler Dodge Jeep Ram

206 S State St, Hampshire, Illinois, 60140

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This dealership has a very loyal following, with many customers praising the friendly and professional sales team. However, there is a significant divide; some customers feel they have had poor communication and unresolved issues with the service department, leading to some very negative experiences.

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Highest rating
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We analyze 75 public reviews for James Chrysler Dodge Jeep Ram using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 50/100
Pro Tip

If you are buying a used car, get a third-party inspection first.

New & Used Sales
Service Department
Pros & Cons

✓ What Works Well

  • Friendly and professional sales
  • No-pressure buying experience
  • Helpful service staff

✗ Areas to Improve

  • Poor communication in service
  • Unresolved mechanical issues
  • Reports of missing items
Frequently Asked Questions
  • Do they offer loaner cars?
  • Are the service repairs reliable?
  • What is the warranty policy?
User Feedback

Sales team is top-notch.

Service department needs work.

Great place to buy, but be cautious with service.