James D. Stephenson, DO
858 Monument Rd, Ste A, Jacksonville, Florida, 32225
Dr. James D. Stephenson is widely praised for his kindness, thoroughness, and ability to listen to patient concerns. Many patients feel well-cared for and appreciate his patient-centered approach. However, there are significant complaints regarding the office staff, particularly the difficulty in reaching someone by phone and long wait times. While the medical care is highly rated, the administrative experience is a major pain point for many patients.
We analyze 70 public reviews for James D. Stephenson, DO using our data models and filter out spam to highlight only authentic feedback.
Patients suggest using email or the patient portal if possible, as the phone system can be very difficult to navigate.
✓ What Works Well
- Kind and thorough doctor
- Patient-centered care
- Good with complex health issues
✗ Areas to Improve
- Difficulty reaching office by phone
- Long wait times
- Inconsistent office staff experience
- Is he accepting new patients?
- How long is the wait for an appointment?
- Does he handle sports medicine?
He is the best doctor in town.
The office staff is a nightmare to deal with.
He takes the time to listen.
- Category Health & Medical
- Neighborhood Jacksonville
- City Jacksonville
- State Florida
- Postcode 32225
- Country United States
