James Handy, DPM, FACFAS
3101 State Hwy 71, Suite 101, Bastrop, Texas, 78602
Patients generally praise Dr. Handy for his surgical skill and direct approach, often noting he is a lifesaver for foot issues. However, the front desk staff frequently receives complaints for being rude or unhelpful. While many find the care top-notch, some feel the follow-up process is lacking. Overall, it is a mixed bag where the medical expertise is spot on, but the admin side needs work.
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Check your insurance coverage directly with your provider before the visit, as the front desk may be misinformed.
✓ What Works Well
- Highly skilled surgeon
- Effective foot care
- Direct and informative
✗ Areas to Improve
- Rude front desk staff
- Poor follow-up communication
- Billing confusion
- Does he take my insurance?
- Why is the front desk so grumpy?
Dr. Handy is a great surgeon but the office staff is a headache.
Wait times are usually short.
Communication regarding insurance and aftercare is hit or miss.
- Category Health & Medical
- City Bastrop
- State Texas
- Postcode 78602
- Country United States
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