James J. Lee, MD
910 Sylvan Ave, Suite 210, Englewood Cliffs, New Jersey, 07632
Dr. James J. Lee is a polarizing ENT specialist. Many patients praise his surgical skill, thoroughness, and professional demeanor. However, a significant number of reviews describe him as cold, dismissive, and lacking in empathy. There are also frequent complaints about poor communication, billing issues, and long wait times. While some find him life-changing, others feel unheard and frustrated, making this a practice with very mixed reviews.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients suggest seeking a second opinion if you feel dismissed or unheard.
✓ What Works Well
- Skilled and thorough ENT
- Professional and efficient office
- Good surgical outcomes for some
✗ Areas to Improve
- Cold and dismissive bedside manner
- Poor communication and follow-up
- Billing and insurance issues
- Is he always this cold?
- Why are the billing practices so confusing?
Great surgeon, but the bedside manner is lacking.
Very thorough, but communication is poor.
Professional care, but felt dismissed.
- Category Health & Medical
- City Englewood Cliffs
- State New Jersey
- Postcode 07632
- Country United States
readers daily.