Financial Services · Insurance Agency

James Knowles: Allstate Insurance

4731 Giles Rd, Omaha, Nebraska, 68157

Google Maps Updated: 14 May 2026
Authenticity Score: 80/100
About

The agency has a mixed reputation. While some customers find them helpful and professional, others report significant issues with communication, claims handling, and professionalism. It seems like a hit-or-miss experience for many.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
13
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 70/100
Pro Tip

Be prepared to follow up multiple times if you don't hear back.

Budget-friendly
Mixed service quality
Pros & Cons

✓ What Works Well

  • Helpful staff
  • Competitive rates
  • Friendly

✗ Areas to Improve

  • Poor communication
  • Claims handling issues
  • Unprofessional behavior
Frequently Asked Questions
  • Can you help me with my auto insurance?
  • How do I get a quote?
User Feedback

Very friendly and professional

Great customer service

Mixed service quality

Location Details
Street: 4731 Giles Rd
Neighborhood: Omaha
City: Omaha
State: Nebraska
Postcode: 68157
Country: United States
Location
4731 Giles Rd, Omaha, NE 68157
Quick Info
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