James Penna
4 Smith Haven Mall, Suite 103, Lake Grove, New York, 11755
Patients consistently praise Dr. Penna for his deep medical knowledge and compassionate bedside manner. Many highlight his ability to explain complex orthopedic issues clearly, making them feel at ease. While most report efficient office visits, a few patients have noted long wait times or communication gaps with administrative staff. Overall, the sentiment is highly positive, with many recommending him for sports injuries and surgical care.
Patients report better communication when specifically requesting to speak with the doctor or PA directly rather than relying on general office lines.
✓ What Works Well
- Highly knowledgeable and professional
- Clear explanation of treatment options
- Efficient and spacious facility
✗ Areas to Improve
- Occasional long wait times
- Inconsistent administrative follow-up
- Difficulty reaching staff by phone
- Is Dr. Penna accepting new patients?
- What are the recovery times for his surgical procedures?
Dr. Penna is spot on with his diagnosis.
The staff is welcoming and knowledgeable.
Wait times can be frustrating during peak hours.
- Category Health & Medical
- City Lake Grove
- State New York
- Postcode 11755
- Country United States
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