James Thompson MD
120 Heywood Ave, Suite 200, Spartanburg, South Carolina, 29302
Dr. Thompson is widely praised for his dedication, listening skills, and ability to explain health issues clearly. Patients feel valued and respected. However, the front-desk staff is a frequent source of frustration, with reports of unfriendliness, poor communication, and difficulty scheduling appointments, which contrasts sharply with the high quality of care provided by the doctor.
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If you have trouble with the front desk, try calling at different times or ask to speak with the office manager.
✓ What Works Well
- Dedicated and attentive doctor
- Clear communication
- Respectful and thorough care
✗ Areas to Improve
- Unfriendly front-desk staff
- Difficulty scheduling appointments
- Poor administrative communication
- Is he a good listener?
- Why is the staff so rude?
- Is he worth the administrative hassle?
Amazing doctor, but the staff is a headache.
Truly cares about his patients.
Great care, but the front desk needs training.
- Category Health & Medical
- City Spartanburg
- State South Carolina
- Postcode 29302
- Country United States
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