James Vartanian, DDS
26302 La Paz Rd, Suite 203, Mission Viejo, California, 92691
Patients generally praise Dr. Vartanian for his gentle touch and professional demeanor, often noting that he avoids unnecessary upselling. However, the office faces significant criticism regarding its billing department, with several reports of confusing charges and poor communication. While the clinical staff is frequently described as kind and efficient, the administrative side seems to be a major pain point for many. Overall, it is a mixed bag where the quality of dental care is high, but the front-office experience can be frustrating.
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Always request a written breakdown of procedure codes before agreeing to deep cleanings to avoid surprise out-of-pocket costs.
✓ What Works Well
- Gentle and painless procedures
- Friendly and professional clinical staff
- No pressure to upsell unnecessary work
✗ Areas to Improve
- Inconsistent and confusing billing practices
- Poor communication from the front office
- Long wait times for some appointments
- Why are the billing estimates so different from the final charges?
- Is the deep cleaning procedure actually necessary?
The dentist is spot on with his clinical work.
Billing department is a headache.
Staff makes you feel at home.
- Category Health & Medical
- City Mission Viejo
- State California
- Postcode 92691
- Country United States
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