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James & Whitney Co. - Chelsea

46 River Rd, Chelsea, Maine, 04330

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

James & Whitney Co. has a polarized reputation. Many customers are thrilled with the quality of their roofing and siding work, praising the hard-working crews. However, a significant number of reviews highlight major issues with communication, scheduling delays, and poor follow-up, leading to frustration for some clients.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for James & Whitney Co. - Chelsea using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 68/100
Communication 55/100
Pro Tip

Get all start dates and project timelines in writing before signing any contract.

Roofing and siding experts
Competitive pricing
Pros & Cons

✓ What Works Well

  • High-quality roofing and siding work
  • Hard-working and efficient crews
  • Competitive pricing

✗ Areas to Improve

  • Poor communication and scheduling delays
  • Lack of follow-up on issues
  • Inconsistent customer service
Frequently Asked Questions
  • When will my project actually start?
  • Do you offer a warranty on your work?
  • Why is communication so difficult?
User Feedback

Great work, but the office is a nightmare.

They do a great job, but you have to stay on top of them.

Don't trust the glowing reviews; communication is key.