Jan's Med A Car
Automobile · Towing and Repair

Jan's Med A Car

15 W NY-59, Hillburn, New York, 10931

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Customer sentiment for Jan's Med A Car is polarized. Many stranded drivers praise the quick response and kindness of the towing staff during emergencies. However, there is a significant volume of negative feedback regarding billing practices, perceived predatory behavior, and poor communication. It seems to be a 'love it or hate it' business depending on whether you need a quick tow or a complex repair.

Our Review Process
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We analyze 79 public reviews for Jan's Med A Car using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 45/100
Pro Tip

Always get a written estimate before authorizing any repairs beyond the initial tow.

24/7 emergency towing
Diesel mechanic on staff
Pros & Cons

✓ What Works Well

  • Fast response for emergency towing
  • Helpful and kind tow drivers
  • Good for quick roadside assistance

✗ Areas to Improve

  • Billing disputes and double charges
  • Reports of rude front desk staff
  • Concerns about repair quality and transparency
Frequently Asked Questions
  • Are your towing rates transparent?
  • Do you accept AAA?
  • Why was I charged twice?
User Feedback

Drivers are often the highlight of the service.

Be cautious with repair authorizations.

Billing issues seem to be a recurring pain point.