3601 W William Cannon Dr, Suite 150, Austin, Texas, 78749
Jansen Optical is a long-standing favorite for many families in the area, with many patients praising the doctors for their warmth and thoroughness. Staff members like Chasidy are frequently mentioned as highlights for their helpfulness in frame selection. While the majority of reviews are glowing, there have been some recent concerns regarding billing transparency, staff professionalism, and occasional errors in prescriptions. It remains a popular choice, but some long-time customers feel the service quality has fluctuated.
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Always verify your insurance coverage and potential out-of-pocket costs before your exam.
✓ What Works Well
✗ Areas to Improve
Dr. Hamissou is a joy to work with.
Chasidy is the best for frame fitting.
Great service, but double-check your billing.