2151 Salvio St, Suite 270, Concord, California, 94520
This agency receives high praise for its staff, particularly Sara Fish, who is frequently described as attentive, helpful, and professional. Many clients appreciate the quick responses and the effort the team makes to resolve issues. However, there are notable reports of poor experiences, including billing confusion, difficulty reaching the agent, and unprofessional conduct in specific incidents. While many clients are loyal and satisfied, the mixed feedback suggests that service quality can be inconsistent, particularly regarding administrative follow-through.
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Ask for Sara Fish for the most consistent and reliable support in this office.
✓ What Works Well
✗ Areas to Improve
Sara is a superhero
Great service for long-term clients
Administrative follow-through needs work