Jared Burns-Coffin - State Farm Insurance Agent
2151 Salvio St, Suite 270, Concord, California, 94520
This agency receives high praise for its staff, particularly Sara Fish, who is frequently described as attentive, helpful, and professional. Many clients appreciate the quick responses and the effort the team makes to resolve issues. However, there are notable reports of poor experiences, including billing confusion, difficulty reaching the agent, and unprofessional conduct in specific incidents. While many clients are loyal and satisfied, the mixed feedback suggests that service quality can be inconsistent, particularly regarding administrative follow-through.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Sara Fish for the most consistent and reliable support in this office.
✓ What Works Well
- Attentive and helpful staff
- Quick response times for many
- Professional and knowledgeable
✗ Areas to Improve
- Billing and administrative issues
- Inconsistent communication
- Some reports of unprofessionalism
- Why did my bill change?
- How do I resolve a claim?
- Can I get a better rate?
Sara is a superhero
Great service for long-term clients
Administrative follow-through needs work
- Category Financial Services
- City Concord
- State California
- Postcode 94520
- Country United States
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