Jason Caples - State Farm Insurance Agent
7378 Engle Rd, Middleburg Heights, Ohio, 44130
This agency has a very dedicated following, with many clients praising Landon and William for their professionalism and ability to save them money. The service is described as seamless and easy. However, there are some significant complaints regarding the agency's responsiveness and handling of claims, particularly after a change in agents. It seems like a great place for new policies, but some long-term clients have felt neglected.
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Ask for Landon if you want a clear, detailed breakdown of your policy options.
✓ What Works Well
- Professional and knowledgeable
- Great savings
- Easy onboarding
✗ Areas to Improve
- Poor responsiveness on claims
- Communication gaps
- Some billing issues
- How do I switch my policy?
- Can you help with umbrella policies?
- Why did my rate change?
Landon is a great asset
William is very patient
Seamless transition
- Category Financial Services
- City Middleburg Heights
- State Ohio
- Postcode 44130
- Country United States
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