2450 53rd St, Moline, Illinois, 61265
Customers generally praise the agency for being personable and helpful with bundling policies. Many appreciate the clear explanations of coverage and the cost savings compared to previous providers. However, a few clients report significant frustration with poor communication and lack of transparency during claims. The team is often described as friendly and professional, though some feel let down when issues arise. Overall, it is a hit-or-miss experience depending on the specific agent involved.
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✓ What Works Well
✗ Areas to Improve
Jason is very personable and takes time to explain things.
The team is like a finely tuned engine.
Communication during my accident claim was frustrating.