Jason Griswold - State Farm Insurance Agent
2300 E Joppa Rd, Suite 2A, Parkville, Maryland, 21234
Jason Griswold's agency is a tale of two experiences. Many clients rave about specific staff members like Susan Lewis, calling her a 'rockstar' who provides exceptional, personalized service. Conversely, a significant number of reviewers report severe frustration with communication, billing errors, and difficulty reaching the agent himself. While the agency has a loyal base that appreciates the 'good neighbor' service, the negative feedback regarding administrative follow-through is hard to ignore.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex issue, ask specifically for Susan Lewis to ensure it gets handled correctly.
✓ What Works Well
- Exceptional individual staff members
- Long-term client loyalty
- Helpful with complex policy changes
✗ Areas to Improve
- Poor communication and lack of call-backs
- Billing and payment processing errors
- Difficulty reaching the owner
- Why did my premium jump?
- How do I get a copy of my policy?
Susan Lewis is the best in the business.
Avoid this office if you want reliable communication.
Great service if you get the right person.
- Category Financial Services
- City Parkville
- State Maryland
- Postcode 21234
- Country United States
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