259 E Erie St, Ste 2060, Chicago, Illinois, 60611
Dr. Jason Ko is highly regarded as a brilliant and thorough surgeon, particularly for complex nerve and reconstructive cases. Patients frequently mention that he gives them hope when other doctors have failed. While the clinical care is top-tier, some patients have experienced significant frustration with office administration, including scheduling errors and lack of communication regarding test results. It is a practice where the medical excellence is undeniable, but the administrative side can be a source of stress.
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If you are waiting on critical test results, be proactive and call the office repeatedly if you don't hear back.
✓ What Works Well
✗ Areas to Improve
He gave me my life back.
Great surgeon, but the office staff needs to be more organized.
He listens and doesn't rush you.