Health & Medical · Optometry

Jason Heaven, O.D.

5653 Buford Hwy NE, Doraville, Georgia, 30340

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Dr. Heaven is widely respected for his expertise and kind bedside manner, with many patients following him for years. However, the office staff is a frequent source of frustration, with complaints about rudeness, poor communication, and billing issues. It's a classic case of a great doctor being let down by his administrative team.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
19
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 92/100
Admin Efficiency 30/100
Pro Tip

Focus on your interaction with the doctor; try to minimize contact with the front desk staff if possible.

Experienced Optometrist
Affordable Options
Pros & Cons

✓ What Works Well

  • Dr. Heaven is thorough and kind
  • Affordable and high-quality frames
  • Minimal wait times

✗ Areas to Improve

  • Rude and incompetent office staff
  • Poor communication and billing issues
  • Inconsistent customer service
Frequently Asked Questions
  • Why is the staff so difficult to deal with?
  • Can I get my glasses repaired here?
User Feedback

Great doctor, but the staff makes me want to leave.

Dr. Heaven is the best, but the front desk is a nightmare.

Excellent care, but be prepared for administrative headaches.

Location Details
Street: 5653 Buford Hwy NE
Neighborhood: Doraville
City: Doraville
State: Georgia
Postcode: 30340
Country: United States
Location
Heaven Eye Care, 5653 Buford Hwy NE, Doraville, GA 30340
Quick Info
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