JAX Family Care
5233 Ricker Rd, Ste 101, Jacksonville, Florida, 32210
Patients generally have a very high opinion of Dr. De la Hoz and his team, often describing them as family. The care is seen as proactive, knowledgeable, and compassionate. However, there are some reports of rude front desk staff and communication issues, which can detract from the overall experience. It is a practice that many patients have trusted for decades.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have concerns about staff interactions, don't hesitate to speak with the office manager.
✓ What Works Well
- Compassionate and knowledgeable doctor
- Friendly and supportive staff
- Proactive health management
✗ Areas to Improve
- Occasional rude front desk staff
- Communication issues
- Wait times can vary
- Is Dr. De la Hoz accepting new patients?
- How do I handle billing questions?
Dr. De la Hoz is the best doctor I've ever had.
Staff makes you feel like family.
Great care, but front desk can be hit or miss.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32210
- Country United States
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