Jax Spine & Pain Centers - St. Augustine
1100 Plantation Island Dr S, Unit 220, St. Augustine, Florida, 32080
Patients generally value the medical care and pain relief procedures provided here, often highlighting the expertise of the doctors. However, the office staff frequently receives criticism for poor communication and slow administrative follow-up. It is a place where the clinical outcomes are often spot on, but the front-end experience can be a headache.
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Always ask for a direct contact number for your scheduler to avoid the general call center.
✓ What Works Well
- Effective pain management procedures
- Knowledgeable and skilled physicians
- Compassionate bedside manner from doctors
✗ Areas to Improve
- Inconsistent office staff responsiveness
- Difficulty with prescription refills
- Long wait times for authorizations
- How long does it take to get a procedure approved?
- Why is it difficult to reach the scheduling team?
Doctors are heroes, but the admin team needs help
Great clinical results for chronic pain
Follow-up communication is lacking
- Category Health & Medical
- City St. Augustine
- State Florida
- Postcode 32080
- Country United States
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