280 S Belair Rd, Unit 8, Augusta, Georgia, 30907
The agency has a loyal following who appreciate the personalized service from Jay Harden and his team. Many clients find them much more helpful than the corporate call center. However, there are significant complaints about phone responsiveness and difficulty reaching the office, which leads to frustration for some customers. The overall sentiment is mixed, with high praise for the agents but criticism for the office's accessibility.
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If you have trouble reaching them by phone, try visiting the office in person.
✓ What Works Well
✗ Areas to Improve
Jay is a gem
Hard to get a hold of
Great service when you reach them