Financial Services · Insurance Agency

Jay Lapierre - GEICO Insurance Agent

2520 Juan Tabo Blvd NE, d 1, Albuquerque, New Mexico, 87112

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Customer sentiment is deeply divided. While some clients praise specific agents for saving them money and providing excellent service, many others report significant issues with policy management, unauthorized changes, and poor claims handling. The office faces criticism for lack of communication and perceived rudeness, making the overall experience inconsistent.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 55/100
Pro Tip

Regularly audit your policy online to ensure no unauthorized changes have been made.

Multi-policy discounts
Local agent access
Pros & Cons

✓ What Works Well

  • Competitive rates for some
  • Helpful individual agents
  • Easy online sign-up process

✗ Areas to Improve

  • Unauthorized policy changes
  • Poor claims support
  • Difficult to reach by phone
Frequently Asked Questions
  • Why were people added to my policy without my consent?
  • How do I get a refund for overcharges?
User Feedback

Rates are good until you actually need to file a claim.

Communication is hit or miss.

Some agents are great, others are dismissive.

Location Details
Street: 2520 Juan Tabo Blvd NE, d 1
Neighborhood: Juan Tabo
City: Albuquerque
State: New Mexico
Postcode: 87112
Country: United States
Location
2520 Juan Tabo Blvd NE d 1, Albuquerque, NM 87112
Quick Info
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